Privacy policy

AIGENIZE is responsible for the personal data processed through this website and presales communications.

For privacy questions or requests, contact info@aigenize.com. AIGENIZE is based in Belgium.

• Contact details such as name, email address, company, role, and message content.
• Project and company context shared during scope calls, email threads, forms, or documents.
• Technical data needed to deliver the website securely, such as IP address, browser, device, page URL, logs, and timestamps.
• Customer project data only when a signed statement of work, data processing agreement, or equivalent project document allows it.

• Responding to enquiries and preparing proposals, based on legitimate interests or steps before a contract.
• Delivering contracted software work, based on contract performance and legitimate interests.
• Keeping the website secure, preventing abuse, and maintaining records, based on legitimate interests and legal obligations.
• Sending updates or marketing only where permitted by law or consented to, with an unsubscribe option where required.

We share personal data only where needed to operate the website, communicate, deliver a project, comply with law, or protect our rights.

Project-specific providers depend on the customer's stack and are confirmed in the relevant statement of work, data processing agreement, or project terms where needed.

Presales messages are kept for as long as needed to handle the request and maintain reasonable business records.

Contract and delivery records are kept for the duration required by the project, legal obligations, accounting rules, and dispute limitation periods.

Technical logs are retained for the shortest practical period needed for security and operations.

Some providers may process data outside the European Economic Area. Where that happens, AIGENIZE relies on appropriate safeguards such as adequacy decisions, standard contractual clauses, or equivalent contractual and technical protections.

• Access, correct, delete, or receive a copy of personal data where applicable.
• Object to or restrict processing in certain cases.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the Belgian Data Protection Authority or another competent supervisory authority.